Note the use of the wildcard asterisk at the end of what you are searching for this should help you find any template (or even document) that starts with 'normal. If you suspect this is the case with your version of Word, just get out of the program and use Windows' search capabilities to look for 'normal.do*' (without the quote marks). (The Normal template is where Word stores default settings for brand new, blank documents it creates.) I say 'may not' because some versions of Word seem to store this special template in a different directory all together. It may not tell you where your Normal template is stored. Note that this tells you where your user templates are stored. The Look In drop-down list, at the top of the dialog box it contains the current path name used for templates.Word displays the Modify Location dialog box. Click the Modify button (even though you won't be modifying anything.).If the path for the templates is short enough, you may be able to see it in the dialog box right now. In the File Types list, choose User Templates.Word displays the File Locations dialog box. There are eight methods in total for Microsoft Office Word has stopped working and Word file recovery and repair.These approaches can also be applied to fix similar issues on other Office apps, such as Excel, PowerPoint, etc. Scroll to the bottom of the available options and click the File Locations button. These suggestions apply to Microsoft Word for Office 365, Word 2019, Word 2016, Word 2010, Word 2007, and Word for Mac.Click Advanced at the left side of the dialog box.In Word 2010 and later versions display the File tab of the ribbon and then click Options.)

(In Word 2007 click the Office button and then click Word Options. If you want to know where your templates are stored, follow these steps: The problem is that even Word Help cannot say exactly where the templates folder is on any particular computer. Regrettably, the average user hasn't a clue where they are stored on disk. The first step in modifying templates is to load one, and that means you need to know where they are stored on disk. It is unfortunate that Microsoft does not make it easier to modify templates.

Microsoft word program templates